Website Maintenance

Your website needs ongoing care to stay secure, fast, and effective. HillWebs handles all the technical maintenance for service businesses in Puyallup and Tacoma so you can focus on running your business while your site keeps working for you.

Keep your site fast, secure, and up to date — without lifting a finger.

Your website needs ongoing care to stay secure, fast, and effective. HillWebs handles all the technical maintenance for service businesses in Puyallup and Tacoma so you can focus on running your business while your site keeps working for you.

What's Included

Why It Matters

How It Works

  1. Onboarding: We connect your site to our hosting and monitoring systems and do a full technical audit.
  2. Monitoring: Automated checks monitor the site according to the coverage included in your plan.
  3. Updates: I handle all software updates, plugin patches, and security fixes proactively.
  4. Support: Send a change request and I will respond according to your plan's support terms.

Frequently Asked Questions

What's included in the maintenance plan?

The agreed plan can include hosting, SSL, regular backups, security monitoring, performance optimization, software updates, and support for content changes. Confirm the scope and backup schedule for your website before subscribing.

How quickly do you respond to support requests?

Response and completion times depend on the plan and request complexity. Your maintenance agreement will state the applicable support terms.

Is there a contract?

No contracts. The maintenance plan is month-to-month and you can cancel at any time.

What if my site goes down?

For monitored sites, an alert starts an investigation. Recovery time depends on the cause, hosting provider, and whether a backup restore is required.

Can you maintain a site you didn't build?

Yes. I can take over maintenance for any website. We'll start with a full technical audit to understand what we're working with.